Can I contact the lab for more information?
The laboratories which perform the covidSHIELD test for SHIELD Illinois cannot provide any patient, agency, or any other party any information about covidSHIELD, the laboratory process, SHIELD Illinois, et cetera. The labs also cannot provide any information about the status of any specimen or group of specimens including, but not limited to, results, the timing of results, viral loads, cycle thresholds, interpretation of results, confirmation of results, or even if the specimens are even at that particular laboratory.
Why am I asked my demographic information, including my race and date of birth?
The laboratory that processes the tests needs to identify the sample to the person who provides the sample, requiring a date of birth. Also, all positive test results must be reported to the Illinois Department of Public Health in accordance with ...
How long does it take to get my results?
Results should be available within 24-48 hours of when they were received by the lab and can vary from day to day. If you have not received your results in 36 hours from the time they were sent, please contact the patient support line (for individual ...
Why do I need to provide the Patient Roster information?
o SHIELD Illinois needs this information to create patient records in our EMR software PnC. Once records are created, patients may test.Why do I need to provide student emails? o IDPH requires demographic and contact information to assist with ...
Where can I find more information about the science behind the covidSHIELD test?
We sincerely wish we could personally answer every question that we receive about the testing process, the science behind the test, misconceptions in the media, and everything else. It just isn’t possible. Below, you will find information about our ...
What information is required is required for the questionnaire?
The information that is required are: 1). General Information Organization type SHIELD ID Organization/district name 2). Main Office Information Website Facility phone Mailing address 3). Shipping Address 4). Main Point of Contact Full Name Email ...