If the roster or user access roster was uploaded according to the instructions provided in your onboarding documentation, it has been received. It can take 7-10 days for rosters to be verified and processed into PnC. If this is your first roster, ...
Results should be available within 24-48 hours of when they were received by the lab and can vary from day to day. If you have not received your results in 36 hours from the time they were sent, please contact the patient support line (for individual ...
Our patient support line is staffed 24/7 to handle all patient inquiries including passport resets, login errors, adding new testing locations or agencies to existing accounts, merging duplicate accounts, correcting email addresses, and all similar ...