Who do I ask if I want to add patients to my agency?

• Related Articles

• Who do I ask if I want to add a new user?

  Email: shieldilpartnerhelp@uillinois.edu

• I already have a SHIELD Illinois account. Can I add my school, employer, etc, to my existing account?

  Absolutely! Here is how you do it. (Before you start, you will need your new agency's "agency code.) Log into your portal as you usually do. Click "Personal Details" Scroll down and click "Add Agency Division." Agencies affiliated with your account ...

• Who do I ask if I can’t view results for my agency?

  SHIELD Partner Help, shieldilpartnerhelp@uillinois.edu, allow for up to 24-26 hours from the time specimens reach the labs for results to be released.

• Who can help me with issues on inflow?

  Email: shieldilpartnerhelp@uillinois.edu

• How do I add community testing (or other agency) to my child's profile?

  If your dependent child tests with SHIELD Illinois at school or camp and you would like to take them to a SHIELD Illinois community testing site for additional testing, you will first need to add the community testing agency to your child's profile. ...