Why won't SHIELD Illinois deactivate a patient account?
Patient records are not specific to an agency but to the patient. Deactivating a patient not only prevents the patient from testing anywhere in the SHIELD Illinois network in the future but also removes the ability of the patient or their guardian to view past results. SHIELD Illinois will deactivate patient records but only a patient or their legal guardian can request a patient record be deactivated. Patients over 18 or the legal guardian of a patient under 18 can request an account be deactivated by contacting the patient support line at (217) 265-6059.
If an agency no longer has consent to test a patient:
The agency can use the Consent Management tool in Mass Tester to remove consent.
If the patient has moved, transferred, or graduated:
Open a ticket with SHIELD Illinois support and request that the patient be removed from the agency. SHIELD Illinois will transfer the patient from the current agency to SHIELD Community Testing so that they no longer appear on the patient list but the patient can still test with SHIELD Illinois elsewhere and retain access to their records. ONLY REQUEST THIS IF THE PATIENT HAS LEFT THE SCHOOL/AGENCY.
Is SHIELD Illinois HIPAA compliant?
The privacy of our patient data and compliance with applicable laws, rules, and regulations is of the utmost importance to the SHIELD Deployment Unit of the University of Illinois system (“SHIELD Illinois”). The Standards for Privacy of Individually ...
Is SHIELD Illinois SOPPA compliant?
The privacy of our patient data and compliance with applicable laws, rules, and regulations is of the utmost importance to the SHIELD Deployment Unit of the University of Illinois system (“SHIELD Illinois”). The legislative intent of Student Online ...
Why do I need to provide the Patient Roster information?
o SHIELD Illinois needs this information to create patient records in our EMR software PnC. Once records are created, patients may test.Why do I need to provide student emails? o IDPH requires demographic and contact information to assist with ...
I already have a SHIELD Illinois account. Can I add my school, employer, etc, to my existing account?
Absolutely! Here is how you do it. (Before you start, you will need your new agency's "agency code.) Log into your portal as you usually do. Click "Personal Details" Scroll down and click "Add Agency Division." Agencies affiliated with your account ...
Who owns SHIELD Illinois?
SHIELD Illinois is the SHIELD Deployment Unit of the University of Illinois System and continues the Land Grant Mission of the University of Illinois by deploying the innovative covidSHIELD saliva-based COVID-19 screening test throughout the state of ...