Why can’t my operations partner be at my site the entire day?

• Related Articles

• Why can’t my operations partner assign more staff members to my testing locations?

  Operations partner staff assigned to your testing location is based on estimated testing volume. 

• Can my operations partner help with result notification?

  Your operations partner may be able to assist with results notification upon request. 

• Do operations partner print QR codes?

  The host organization- School district- is responsible for printing QR codes. Operations partners will not print Patient QR codes. 

• Unobserved Testing: Can you explain "Your sample must be returned on the same day it was collected?"

  You should collect your specimen as close to the time you will be delivering it to the collection location as possible. However, you may collect your specimen up to 23 hours before dropoff as long as it is in the closed vial and stored at room ...

• Isn't a collection site the perfect place for COVID-19 to spread?

  Every precaution is taken at collection sites. In fact, no collection site worker (who might spend 40 hours/week at a collection site) has been infected at work. Drooling does not generate an appreciable amount of aerosols, so there is no worry for ...