Who can see a patient's results?

This is an important question. Only you or your parent/guardian, the lab, and the ordering physician have access to an individual’s test results. By law, positive test records are also reported to the relevant public health department(s) for contact tracing. If an organization is set up to receive results for its constituents (e.g., a school or an employer), then their assigned administrator will have access to those patients’ results. This is only done with patient consent.

SHIELD Illinois has the ability to provide every patient (or patient's guardian) with access to a portal to see individual results. However, whether access to patient portals is allowed for patients at an agency (e.g. school/employer) is determined by the agency.

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• How do I see my results?

  SHIELD Illinois has the ability to provide every patient (or patient's guardian) with access to a portal to see individual results. However, whether access to patient portals is allowed for patients at an agency (e.g. school/employer) is determined ...

• How long does it take to get my results?

  Results should be available within 24-48 hours of when they were received by the lab and can vary from day to day. If you have not received your results in 36 hours from the time they were sent, please contact the patient support line (for individual ...

• Is SHIELD Illinois HIPAA compliant?

  The privacy of our patient data and compliance with applicable laws, rules, and regulations is of the utmost importance to the SHIELD Deployment Unit of the University of Illinois system (“SHIELD Illinois”). The Standards for Privacy of Individually ...

• How can I access my child's results?

  Parents or guardians can access the results of their dependent minor enrolled in SHIELD Illinois program by creating an account in the parent's name and connecting to the existing record of the dependent minor by matching four unique identifiers of ...

• How will a patient or organization be notified of test results?

  How or if a patient or organization will receive results is dependent on the organization type and how it was requested to be configured. For community test sites, the patient will receive their results through the patient portal at ...